Steven C. Dunnett – Director & Chief Operating Officer

Professional Profile

Steven is a results-driven and dedicated professional with extensive experience in managing change across various industries. As a seasoned Director and Chief Operating Officer, Steven brings a wealth of expertise in B2B and B2C sales, financial services, and organizational management. His analytical approach and process-driven mindset have consistently led to the achievement of business goals and the development of strong customer and client relationships.

Summary of Qualifications

  • Analytical and Process-Driven: Adept at analyzing business operations and implementing effective processes.
  • Sales Expertise: Extensive experience in B2B and B2C sales, consistently meeting targets.
  • Financial Services Knowledge: Solid understanding of the financial services industry.
  • Organizational Skills: Highly organized, self-motivated, and adaptable to new tasks and changes.
  • Customer Relationship Management: Proven ability to build and maintain strong client relationships.
  • Mentorship: Experienced in mentoring team members to achieve their targets.
  • Recognition: Awarded Private Banking Service Champion.

Professional Overview

Steven’s proven analytical business acumen and logistical expertise have been pivotal in establishing and optimizing processes for a relatively new company. He oversees the entire sales process and delivery options, ensuring the team has the necessary data and resources for success. Steven works closely with key stakeholders, providing essential reports and cost solutions, and keeps the shareholder team informed of any changes and improvements.

A key driver in expanding the company’s product evaluation to areas with worldwide potential, Steven translates and evaluates data to ensure successful outcomes. His efforts have been instrumental in driving the company’s growth and operational efficiency.

Key Skills

  • IT/Computer Literacy: Expert in all Microsoft products and banking systems.
  • Teamwork: Demonstrated skills in support, facilitation, organization, innovation, and open-mindedness.
  • Interpersonal Skills: Effective listener and adviser, politically aware, professional, cooperative, constructive, and assertive.
  • Leadership: Dynamic motivator, team-builder, energetic, accountable, and visionary. Proven track record of improving team performance and customer service scores.
  • Numeracy Skills: Accurate, logical, problem-solver, detailed, methodical, consistent, quick thinker, analytical, and thorough.

Steven Dunnett exemplifies leadership and operational excellence, consistently driving success and fostering a culture of continuous improvement within his teams.